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FAQ

Q

What is the situation at the factory?

A
Since 2001,CHENLIFT entered the business line of the lifting manufacturing in China.Started from a small workshop,we CHENLIFT are covering an area of 15000 square meters and with more than 100 employees.


Q

What products are available now?

A
Scissor lift,Vertical lift,Boom lift,Portable Forklift,Manual lift,Order Picker,Loading Dock Equipment.

CHENLIFT All Products

Q

Do you have product parts?

A

Yes.If you need replacement parts, you can also contact us.

Q

How can I learn more or want to know the price?

A
You can contact us via the product page "Inquiry" or "CONTACT US". You can also contact us directly by email sales@chinaliftplatform.com. We will get back to you shortly.
Q

How long is your quality guarantee period?

A

We have one year warranty.

Q

How is that for quality control in your factory?

A

The quality control is strictly in accordance with ISO9001 quality management system. When the products are finished, the inspection is 100% executed strictly
1. Strict quality control system on the whole process of production
2. Imported key arts to ensure the high quality of our products
3. Advanced equipment and tools for examination and quality control
4. 100% strict examining products before shipment
5. All the quality complaints and improvement requirements are always studied seriously, if reasonable, put into practice immediately.

Q

Do you have product parts?

A

Yes.If you need replacement parts, you can also contact us.

Q

What should I do if I encounter problems during the use of the product?

A

If you have any questions, you can contact us, we will try our best to solve them for you and help you use them better.

Q

What is the delivery time for your goods?

A

It is 30 days after order confirmation.

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